Training Courses

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Butler/House manager
Housekeeping
Ironing & Laundry Care
Yacht stewardess
Chauffeur
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Very Important Personnel Training Courses 

 

The international agency Very Important Personnel is consistently committed to providing the top-notch service to our Employers and Applicants, who are based in Europe, Russia, the USA and the Middle East.

 

We opened a training school in Moscow to ensure that household personnel in Russia could also have the opportunity to undergo professional training to prepare them for work in high profile families. The agency carries out professional training for housekeepers and laundresses, wardrobe managers and ladies' maids, house managers and butlers, yacht stewardesses and chauffeurs. Our courses are the best in Russia!

Our trainers are professionals, the best in their area of expertise. They annually completed around 100 hours of training and were accredited by the leading hotels of the world. In all other Moscow agencies trainings are carried out by individuals who have, for example, experience as housekeepers, but have never received special training from Italian tailors, professional dry-cleaners, or American or European trainers. Needless to say, with these competitors there is no question of having passed certain exams in cleaning skills. The information provided by other agencies consists of products and product lists of items which have been available to buy in Russian stores for more than a decade. Why do product developers of leading manufacturers across the world work daily on development of new products for care and maintenance? Not in order for you to pay for low level courses…

Participants receive both theoretical knowledge and hands on skills, which allows for the instant correction of mistakes or improvement of techniques. The training can take place in group sessions or individually. There is a maximum number of 10 participants in a group.

 

Information of the best equipment and products available in Europe and USA for household cleaning.

Duration – 1 day. We are aware that Employers are not prepared for their staff to be absent from work for several days. We understand that you need to be at work and are prepared to spend a maximum of one day on training. This is why we have developed an intensive hands-on course, with a detailed training manual, which you will get to keep. We provide you with the key skills, techniques, high class standards, and going forward you develop these skills independently until they become second nature, and work on consolidating the knowledge you have gained.

 

It is no secret that Employers look for only the best and most professional candidates, those who have experience or have gone through professional training. Unfortunately, there are very few on the market place today who can carry out truly professional house cleaning or care for a wardrobe. Employers don’t want their expensive interiors to be a training ground for unskilled housekeepers.

Household personnel provides a reflection of your home and how it is perceived by others. These are the people who take care of your home and expensive wardrobe, serve at your special family occasions and get you to your business meetings. How professional are they in carrying out these tasks? Would you like your wardrobe to be impeccably ordered, and for your home to be spotlessly clean and inviting? There is no need to replace your staff on a weekly basis, all you need to do is to send them to go through training at our school for household personnel. Only following training can you expect high quality work from your maid. Even leading hotels of the world hire maids without experience and invest in their training, so that they can then carry out their work to a professional standard. Call us on +7 (495) 799 45 05 to sign up your maid on a training course today!

Make your life more comfortable, and your career more successful. Our courses are developed for those who want to progress quickly up the career ladder, and gain pay increases. We created our courses to enable you to become highly qualified and super professional candidates. Complete a training course at the “Very Important Personnel” school and you will not only be able to succeed at any interview but also gain work for a high profile family. Those who have completed our courses are placed into employment as a matter of priority, because we are able to observe each participant during the training and evaluate their professional suitability, level of preparation and ability to work within a team.

 

Not only do we help participants to become professionals in their field, learn to structure their work day, learn the new products for the care of various surfaces, try them out, study various techniques, compare themselves to other participants, ask questions and get answers to them, but also to learn how to work within a team, and how to work specifically in high profile families.

House managers not only have to know how to select household personnel, but also to know all the intricate aspects of a maid’s job. Our task is to prepare the house manager to carry out a wide spectre of tasks, in addition to the management of the property, there is the lifestyle management aspect. It is not enough these days to be able to liaise with supplies and contractors, and to maintain the home technical elements, be responsible for home improvements and recruit household personnel. In today’s world – house managers manage the property as well as providing personal assistant, concierge and personal shopper services. If you lack the necessary knowledge or skills call us on +7 (495) 799 45 05 to sign up to our course.

Has your laundress/wardrobe manager ruined a number of your garments? Are you constantly asking her to go over stains which she failed to remove, or re-launder and re-iron your clothes? Are you tired of constantly searching for a professional wardrobe manager or lady's maid? Call us on +7 (495) 799 45 05 to sign your maid up to a course today! It will be more cost effective than one more ruined garment.

 

Do you have expensive materials / surfaces in your home, which have to be cared for, and not destroyed by a maid? Are you unsatisfied with the quality of cleaning in your home? Is there no feeling of cleanliness and comfort? Are you tired of micro-managing, criticising and teaching your housekeeper? Call us on +7 (495) 799 45 05 to sign your maid up to a course today.

We look forward to meeting you at our training courses! 

Tailor Made Courses

 

The investment which is made into training and re-training of your household and service staff is the investment necessary to secure a 5* service and your ultimate comfort. Ensuring high standards of cleanliness and maintenance of wardrobes, efficient time management and professional competence, management of staff and the ability to work well within a team. 

Individual (Custom) Training – the programme is put together taking into account the particular wishes of the Employer, there is guaranteed one-on-one training, there is also the possibility of carrying out the training at the site chosen by the Employer (their home or office). The number of participants cannot exceed 10 employees per course. Please contact a manager for the cost of training.

 

At the end of the course the Employer is presented with a report on each participant, this includes their level of preparation, psychological profile and the ability to work within a team.

Corporate Tailor Made Courses 

 

We carry out corporate training for hotel staff, country club staff and those working for family offices, private households and residences. We teach personnel to provide a 5* service for 5* hotels and high profile families, diplomatic residences and club houses.

 

Book a training course today!

Course description:

 
Butler Training

Course Cost: 15 000 roubles

Duration - 1 day

Course hours: 11am - 7pm

Training format: theory, hands-on workshops, exchange of experience and discussion with existing managers of private households, residences, hotels, club houses and Family Offices.

 

Course Trainer: for each training course, the agency recruits a special guest, a specialist who is at the top of their field. These experts share their knowledge, which is presently very much in demand with Employers, and the lack of which makes a candidate less competitive in the job market. 

 

Certificate – All the participants of the training course receive a certificate.

Manual – Every participant receives a training manual which contains pictures, diagrams and descriptions, so that at any moment you can remind yourself of the topics which were covered. 

 
Housekeeping Training

Course Cost: 15 000 roubles

Duration - 1 day

Course hours: 11am - 7pm

Training course format – theory, hands on workshops, exchange of experience with existing housekeepers.

 

Course Trainer: Hotel maid supervisor on the VIP floor from the 5* Metropol Moscow hotel, with 6 years work experience. Awarded best hotel employee title. Took part in best maid in 5* Moscow hotels competition and was awarded 2nd place. Trainer in preparation courses at the Metropol Moscow Hotel.

 

Certificate – All the participants of the training course receive a certificate.

Manual – Every participant receives a training manual which contains pictures, diagrams and descriptions, so that at any moment you can remind yourself of the topics which were covered. 

 
Ironing & Laundry Care Training

Course Cost: 15 000 roubles. 

Duration - 1 day

Course hours: 11am - 7pm

Training course format – theory, hands on workshops, exchange of experience with existing wardrobe managers, laundresses and ladies' maids.

 

Course Trainer: Specialist expert, with work experience in 5* hotels: The Ritz Carlton Moscow and Lotte Hotel Moscow, also in private households, professional dry cleaners, city laundry services, tailors. Has received training by experts from Korea, USA and Italy. 

 

Certificate – All the participants of the training course receive a certificate.

Manual – Every participant receives a training manual which contains pictures, diagrams and descriptions, so that at any moment you can remind yourself of the topics which were covered.